Global Desk - TRNC IT junior

Part-time position with opportunity to transition to full-time based on performance. Expected min of 20hrs per week, mornings preferred. 

End-user support (helpdesk)

Providing first-line IT support via tickets, phone, and in person

Assisting with user account management (creation, permissions, password resets) under the supervision of senior IT staff Workstation & hardware Troubleshooting workstation hardware and software on Windows and macOS and linux. 

Setting up, configuring, and imaging new devices Installing, relocating, and decommissioning workstations, monitors, phones, and networking equipment Infrastructure & server room

Performing basic server room tasks: cable management, patching, rack organisation, labelling, and visual inspections 

Monitoring infrastructure dashboards and reporting anomalies or irregular activity to senior IT staff 

Networking Supporting basic network operations, including switch and access point checks 

Running cabling and troubleshooting connectivity issues Administration & coordination

Maintaining accurate records of equipment, assets, and support tickets in internal systems

Following internal procedures, security policies, and change-management timelines

Coordinating with other departments to resolve operational IT issues efficiently

Escalating complex or sensitive technical cases to senior staff when necessary

Providing administrative and operational support to the IT department as required

If you're ready to take the next step in your career, we'd love to hear from you.
Send your CV in English to: hiring@global-desk.co and start building a better future with us.

Yasal Uyarı

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