We are looking for an experienced and enthusiastic data assistant to join our expert and committed team in the travel industry.
As a data assistant, you will be responsible for the development and implementation of our product line. You will work closely with the Product Manager to plan and execute new product launches, manage the product lifecycle, and ensure a high-quality customer experience.
The ideal candidate will have excellent leadership, communication, and interpersonal skills, a proactive and results-oriented approach, and a passion for travel and customer experience.
About the role:
Lead the development and execution of our product line, working closely with the Product Manager and cross-functional teams.
Conduct market research and analysis to identify new product opportunities, trends, and competitors.
Collaborate with the Sales and Marketing teams to develop and execute product launches, promotions, and campaigns.
Manage the product lifecycle, including inventory management, forecasting, and discontinuation of products.
Analyze data and customer feedback to optimize the product line and improve customer experience.
Develop and maintain product documentation, including specifications, user manuals, and marketing collateral.
Train and support the Sales team on product features, benefits, and competitive positioning.
Participate in industry events, conferences, and trade shows to stay current on trends and best practices.
Manage and mentor a team of Product Assistants and support their professional growth.
The ideal candidate will have most of the following:
Outstanding interpersonal skills, customer service and communication, both over the phone and in email
Good knowledge of Microsoft Office products
Experience with maintenance renewal process and/or background in software preferred
High energy, high enthusiasm, yet professional
Excellent communicator; assertive and persuasive
Creative, great listener and quick thinker with an inquisitive nature
Result oriented
Strong verbal and written communication skills
A passion and desire to work at a company trying to change the world